Order & Return – Millet Weight Loss

Last Updated: April 18, 2026

Welcome to the Millet Weight Loss Order & Return Page. Please read this page carefully before placing an order. By making a purchase, you agree to the terms outlined below.

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1. Important Notice – No Returns

ALL SALES ARE FINAL.

We do not accept returns, exchanges, or cancellations for any products — whether digital or physical — unless required by applicable law (such as the Consumer Protection Act, 2019 in India for defective products).

Please review your order carefully before completing your purchase.

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2. Placing an Order

2.1 How to Order

1. Browse our Shop page

2. Add desired items to your cart

3. Proceed to checkout and complete payment

2.2 Order Confirmation

After placing an order, you will receive an order confirmation email within 5 minutes. Please check your spam folder if you do not see it.

2.3 Order Status

Check your order status anytime by logging into My Account → Order History.

2.4 Order Cancellation

Cancellations are not accepted after payment is completed. Please ensure you want the product before placing your order.

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3. Accepted Payment Methods

• Credit/Debit Cards – Visa, MasterCard, RuPay, American Express

• UPI – Google Pay, PhonePe, Paytm, BHIM

• Net Banking – All major Indian banks

• PayPal – For international customers

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4. Pricing in INR (Indian Rupees)

All prices on milletweightloss.com are listed in Indian Rupees (₹) unless otherwise stated.

Example Pricing:

Prices are subject to change without notice. The price at checkout is the final price.

Taxes

• GST (5% or 18% as applicable) is included in the displayed price for Indian customers

• International customers are responsible for any local taxes or customs duties

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5. Shipping Information (Physical Products – India Only)

We currently ship physical products only within India.

5.1 Processing Time

• Orders are processed within 1-3 business days

5.2 Shipping Charges

5.3 Delivery Time

5.4 Tracking

A tracking link will be sent via email once your order ships.

5.5 Shipping Restrictions

• We ship only within India at this time

• We do not ship to PO Boxes or military addresses

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6. Digital Products (Instant Delivery)

6.1 Delivery

Digital products are delivered instantly to your email after purchase. You can also download them from My Account → Downloads.

6.2 Access Period

Downloads are available for 30 days after purchase. Please save your files locally.

6.3 Technical Issues

If you cannot download your purchase, email digital@milletweightloss.com with your order number.

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7. No Return, No Refund, No Exchange – Full Policy

7.1 Digital Products

No refunds, no returns, no exchanges. All digital products (e-books, meal plans, PDFs, printable, downloadable content) are non-refundable once purchased.

7.2 Physical Products

No returns, no refunds, no exchanges for change of mind, wrong size, or any reason other than a defective or damaged product as defined under Indian consumer law.

7.3 Defective or Damaged Products (Consumer Protection Act, 2019)

If you receive a defective, damaged, or wrong product, you may be eligible for a replacement or refund under the following conditions:

To report a defective/damaged product:

1. Email defects@milletweightloss.com within the time limit above

2. Include your order number and clear photos/videos of the defect or damage

3. Keep the original packaging

We will review your claim within 5 business days. If approved, we will arrange a replacement or issue a refund to your original payment method.

7.4 Situations Where No Refund Will Be Given

• Change of mind

• Ordered by mistake

• Found cheaper elsewhere

• Did not like the product

• Did not use the product

• Lost or stolen package after delivery

• Customer damaged the product after opening

• Return requested after the specified time limit

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8. Refund Process (for Approved Defective/Damaged Claims Only)

If your claim for a defective or damaged product is approved:

Refunds will be issued to the original payment method used at checkout.

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9. Order Confirmation & Accuracy

9.1 Review Your Order

You are responsible for reviewing your order before completing payment. We do not accept cancellations or exchanges for:

• Wrong product selected

• Incorrect shipping address provided

• Typographical errors in email or phone number

9.2 Incorrect Shipping Address

If you provide an incorrect shipping address and the package is delivered to the wrong location, we are not responsible and will not issue a refund or replacement.

9.3 Undeliverable Packages

If a package is returned to us as undeliverable (wrong address, unclaimed, refused), you will be responsible for re-shipping charges (₹99) if you still want the product. No refund will be issued.

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10. Contact Information for Order & Return Issues

Phone/WhatsApp: (+91)-93600 63000 (+91)-98409 11833  (Monday – Friday, 10 AM – 6 PM IST)

Business Address:
Millet Weight Loss
17/1A, Palakkad main road , Kuniyamuthur, Coimbatore – 641008. Tamil Nadu, India.

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11. Grievance Redressal (As per Indian Consumer Laws)

In accordance with the Consumer Protection Act, 2019, we have a designated Grievance Officer to address your concerns.

Grievance Officer: Anto Seemal 
Email: grievance@milletweightloss.com
Response Time: Within 48 hours (business days)

If your issue is not resolved to your satisfaction, you may file a complaint with the National Consumer Helpline at 14404 or via the NCH mobile app.

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12. Frequently Asked Questions (No Return Policy)

Q1: Can I return a digital product if I don’t like it?

A: No. All digital product sales are final.

Q2: What if I receive a damaged physical product?

A: Contact us within 48 hours of delivery at defects@milletweightloss.com with photos. We will review and may issue a replacement or refund.

Q3: Can I cancel my order after payment?

A: No. Cancellations are not accepted.

Q4: I ordered the wrong item. Can I exchange it?

A: No. Please review your order carefully before payment.

Q5: Do you offer refunds for shipping charges?

A: No. Shipping charges are non-refundable, even if a defective product claim is approved.

Q6: How long do I have to report a defect?

A: You must report within 48 hours of delivery for damage/wrong item, or 7 days for defects.

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13. Summary Table

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14. Acknowledgment

By placing an order on milletweightloss.com, you acknowledge that you have read, understood, and agreed to this No Return Policy. You confirm that you understand:

• All sales are final

• No returns, exchanges, or cancellations

• Refunds are only available for defective/damaged products within the specified time limits